Dear Sir or Madam, I am writing to complain about the MP3 player which I ordered in your shop two weeks ago. After I had opened the package, I noticed that the display was broken. As if this were not enough, it was not the first time when something has gone wrong when ordering from your store. Last year I bought a laptop and it turned out that it is faulty. Computer was constantly crashing, so I decided to send the notebook back asking for replacement. The answer came to me after two months and you did not agree to proposal, in...